Terms of Service

SEOG ("SEOG", "seog") is an AI local-SEO platform operated by AIEmployees, the business name of an independent sole proprietor ("AIEmployees", "we", "us", "our"). These Terms of Service ("Terms") are effective July 16, 2026 and govern your access to and use of SEOG, available at seog.ai. By creating an account, accessing, or using SEOG, you ("you", "Customer") agree to these Terms. If you do not agree, do not use the service.

Definitions

• "SEOG" or "Service" — the AI local-SEO platform operated by AIEmployees, including its websites, applications, and APIs.
• "AIEmployees", "we", "us", "our" — AIEmployees, the operator of SEOG.
• "You", "Customer" — the account holder or business using SEOG, and, where applicable, any partner offering SEOG under a white-label brand.
• "Business Profile data" — the business information you submit or connect for analysis (for example, business name, address, phone, website, category, hours, ratings, reviews, and related performance metrics).
• "Customer Data" — data you submit to, or generate through, the Service, including Business Profile data and account information.

Eligibility & Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and act on behalf of a business to use SEOG. The Service is not directed to children. You agree to provide accurate, current, and complete information when you register and to keep it up to date. You are responsible for safeguarding your account credentials and for all activity under your account. An organization's account owner may delete the account, which permanently removes the associated data as described in Account Deletion below. Notify us at hello@seog.ai if you suspect unauthorized use of your account.

Description of the Service

SEOG provides AI-assisted local-SEO tools for local and small-to-medium businesses and the agencies and partners serving them, including:

• Google Business Profile (GBP) analysis and optimization;
• Local map-pack and ranking tracking;
• Review monitoring and AI-assisted review-reply drafts;
• Competitor tracking;
• Citation and listing (NAP) consistency checks;
• AI visibility (AEO/GEO) — whether a business appears in AI-assistant and AI-overview answers;
• Website and PageSpeed analysis;
• Keyword research.

Partners may offer SEOG under their own brand and domain (white-label), in which case partner leads route to the partner's own CRM.

SEOG is a software-as-a-service platform. It is not a means of purchasing, reselling, or obtaining access to any Google API, and it does not provide Google Places, Google Maps, or Google Business Profile ("GBP") API access as a product. Where SEOG surfaces information derived from Google, it does so under its own Google API credentials as a first party, to power your local-SEO workflows for businesses you are authorized to manage; you obtain no right, license, or access to any Google API through the Service, and you must not represent otherwise.

Free Analysis & GBP Reports

Your first analysis is free. SEOG also offers a public "GBP report" lead magnet: a visitor can enter a business and an email address and receive a PDF audit by email. To request a report you must agree to two things: (a) that we may process the details you submit to produce and send the report and that you accept our product emails, and (b) that the report includes Google Maps features and content, and that your use of it is subject to the Google terms identified in Google & Third-Party Services below. By requesting a report, you also confirm you have the right to request analysis of the business identified. Reports and free analyses are provided for informational purposes and are subject to the disclaimers in these Terms.

You can stop the product emails at any time by emailing hello@seog.ai with the subject "Attn: Unsubscribe" — see Marketing Emails & How to Unsubscribe in our Privacy Policy.

Subscriptions & Payments

Your first analysis is free. If and where SEOG offers paid plans, the applicable fees, billing cycle, and renewal and cancellation terms will be presented to you at the time of purchase. Payments, if any, are handled by a third-party payment processor, and we do not store full payment-card numbers. You are responsible for any applicable taxes. Unless stated otherwise at purchase, paid plans renew for successive periods until cancelled, and you may cancel in accordance with the terms presented at purchase. No paid plan is currently active; this section applies only where and when paid plans are made available.

Refunds

For any refund question or request, please write to our support team at support@seog.ai. We review refund eligibility individually on a case-by-case basis, taking into account the plan, the credits or features used, and the circumstances of your request. Where a refund is approved, processing may take up to two (2) months. Except where a refund is granted under this section or required by applicable law, fees are non-refundable.

Your Responsibilities

You agree to use SEOG lawfully and only for legitimate business purposes. You represent that you hold the necessary rights to any business, account, or data you submit, connect, or analyze, and that your use does not infringe the rights of others or violate any applicable law. Where you connect a Google account or use Google data, you agree to comply with Google's applicable terms (see Google & Third-Party Services below).

Acceptable Use

You must not misuse the Service. Prohibited conduct is described in our Acceptable Use Policy, which is incorporated into these Terms by reference. We may suspend or terminate access for violations.

Google & Third-Party Services

SEOG integrates with third-party services, including Google Business Profile, Google Places, Google Ads, and Google PageSpeed Insights. SEOG accesses these Google APIs as a first party under its own credentials and applicable Google terms; you obtain no Google API access, license, or credentials through the Service.

The Service includes Google Maps features and content (for example business, place, and review data). Your use of Google Maps features and content through the Service is subject to the then-current Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. If you offer the Service to your own clients (including under a white-label arrangement), your terms with those clients must include the same notice and make their use subject to the same Google terms.

By connecting a Google Business Profile or directing SEOG to act on a business, you represent that you own, or are authorized by the owner of, that business and its Google Business Profile to connect it, retrieve and process its data, and make the changes you request, and that you have obtained any consents required. Actions that write to Google — for example, updating profile content or drafting or publishing review replies — are taken only at your explicit direction, and you are responsible for that content's accuracy and its compliance with Google's Business Profile content policies (including the prohibition on fake or incentivized reviews).

You may not, and may not permit any user, agent, automation, API, or MCP tool to: (a) use the Service as a proxy, gateway, or means of access to any Google API, or to obtain Google API access you could not obtain directly under Google's terms; (b) scrape, harvest, bulk-extract, or export Google-derived content from the Service, or use the Service to build or enrich a competitor, lead, place, or business-listing database, or any dataset for redistribution; (c) resell, sublicense, redistribute, or provide to any third party raw Google-derived content (including business profiles, reviews, ratings, place identifiers, or competitor listings) except as an inherent part of your own authorized local-SEO workflow for a business you manage; or (d) cache or retain Google-derived content outside the Service beyond what Google's terms permit. Google is a third-party beneficiary of these restrictions. We retain Google-derived content only as long as permitted by Google's terms and as described in our Privacy Policy, and we may restrict or disable specific automation (API or MCP) tools at any time to maintain compliance with Google's terms.

Google-derived content is provided "as is"; we do not warrant its accuracy or availability, and Google may change or discontinue its APIs at any time. We are not responsible for third-party services, their availability, or their data, and your use of them may be governed by their own terms.

AI Features

Some SEOG features use AI, including review-reply drafts, recommendations, summaries, and AI-visibility checks. AI features are experimental, and AI outputs may be inaccurate or incomplete. You are responsible for reviewing AI outputs before relying on or publishing them. SEO outcomes are not guaranteed; rankings and visibility depend on Google and other third parties we do not control.

Automation, API & MCP

Access to the SEOG API and to SEOG's MCP (agent-automation) tools is provided solely for authenticated automation of your own workflows, is scoped to your account and the businesses you manage, and is subject to our Acceptable Use Policy. Certain higher-risk tools that return or store raw Google-derived content are not available to public, agency, reseller, or white-label accounts, and we may disable any tool for any account or globally to maintain compliance with Google's terms. You must not share, pool, or re-expose your API or MCP access to third parties.

If you use the Service to serve your own clients (including under a white-label or partner arrangement): each client business must be connected and consented by a party authorized for that business; you must not aggregate, pool, resell, or re-expose one client's Google-derived content to yourself or any other client beyond that client's own authorized workflow; and you remain responsible for your clients' compliance with these Terms and Google's terms. SEOG does not grant partners Google API access or Google-derived data for any purpose other than operating the Service for their consenting clients.

Customer Data & Privacy

You retain ownership of your Customer Data. You grant us a non-exclusive, worldwide license to host, process, and use your Customer Data solely to provide, maintain, and improve the Service for you. Our handling of personal data is described in our Privacy Policy, and, where we act as your processor, in our Data Processing Addendum. For business and end-customer data you enter, you are the controller and AIEmployees is the processor.

Intellectual Property

We and our licensors own the SEOG platform, including its software, design, and content, and all related intellectual property rights. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted. You retain ownership of your Customer Data. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

Confidentiality

Each party may receive non-public information of the other in connection with the Service. The receiving party will use such confidential information only to perform under these Terms and will protect it using reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, was already known, is independently developed, or is required to be disclosed by law.

Beta Features

We may offer features identified as beta, preview, or experimental. Beta features are provided "as is", may be changed or withdrawn at any time, and are excluded from any warranties or commitments in these Terms.

Service Availability & Changes

We do not guarantee that the Service will be uninterrupted, error-free, or available at any particular time, and we provide no uptime commitment unless agreed separately in writing. We may modify, suspend, or discontinue features at any time. We will use reasonable efforts to communicate material changes that significantly affect your use.

Warranties & Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant any particular SEO results, rankings, or business outcomes. We do not warrant the accuracy, completeness, or timeliness of third-party data (including data from Google and other third parties) or of AI-generated outputs.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU USE THE SERVICE FREE OF CHARGE, OUR TOTAL LIABILITY WILL NOT EXCEED ZERO U.S. DOLLARS ($0).

Indemnification

You agree to defend, indemnify, and hold harmless AIEmployees and its affiliates, officers, and employees from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or relating to your Customer Data, your use of the Service, or your violation of these Terms, applicable law, or the rights of any third party (including Google and other platform terms).

Term & Termination

These Terms apply for as long as you use the Service. Either party may terminate at any time: you may stop using the Service and delete your account, and we may suspend or terminate your access if you violate these Terms or for legitimate operational, legal, or security reasons. On termination, your right to use the Service ends. Provisions that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — will survive.

Account Deletion

An account owner may delete the account in-app. Deletion is permanent and cascade-deletes the account's businesses, reviews, keywords, rankings, and related records. As a limitation, leads already shared to a CRM, and unclaimed public report leads, may be retained for legitimate follow-up as described in our Privacy Policy.

Modifications to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, for example by posting the updated Terms with a revised effective date. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration seated in Texas, or in the courts located in Texas. Either party may bring an individual claim in small-claims court for disputes within that court's jurisdiction. To the maximum extent permitted by law, you and AIEmployees waive any right to participate in a class action or class-wide arbitration.

Electronic Communications & Notices

You consent to receive communications from us electronically, including by email and through the Service, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. We may send notices to the email address associated with your account. You may send notices to us at hello@seog.ai.

Unsubscribing from marketing emails. To stop receiving marketing or product-update emails, email hello@seog.ai with the subject "Attn: Unsubscribe" from the address you want removed; we will remove it at no charge. Transactional and service messages — the reports you request, security and account notices, billing messages, and legally required notices — are not marketing and continue while you use the Service.

General

These Terms, together with the policies referenced in them, are the entire agreement between you and AIEmployees regarding the Service. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure).

Contact

Questions about these Terms may be sent to hello@seog.ai. For legal requests, email hello@seog.ai with the subject "Attn: Legal". See also our Privacy Policy, Cookie Policy, Data Processing Addendum, Acceptable Use Policy, and Do Not Sell or Share My Personal Information.